Terms and Conditions

Terms and Conditions for Roofing only

1.  Our quotation is inclusive of VAT and is valid for 7 days from the date of issue.

2. Our quotation is based on a non-invasive visual survey and is subject to change if concealed issues are identified.

3. We will keep the client fully informed of such findings, advise of any additional costs, and discuss options with the client prior to any additional works being undertaken.

4. With reference to flat roof installations, all membranes are laid to existing falls unless stated that the fall is to be altered prior to commencement of works.

5. For any repair works we will provide our professional recommendation, but we are unable to provide a guarantee for these works. We will always encourage the client to seek comparative quotes and recommendations.

6. If any consents, licenses, or other permissions are needed from any third parties such as landlords, planning authorities, local authorities, structural engineers or similar, it is the client’s responsibility to obtain the same in advance of the commencement of the works, unless otherwise agreed with the contractor.

7. By accepting our quotation, the client agrees to the payment terms noted on this quote, unless otherwise stated in our e-mail communication.

8. Where scaffolding is required, this will only be dismantled once final payment has been received.

9. Payments not received within 72 hours may be subject to a 10% surcharge.

10. By accepting this quote, the client agrees that the contractor shall retain full title to the goods, materials and products used as outlined in this quote until full payment is made by the client.

11. By accepting our quote, the client agrees for the project to be ready for our attendance as scheduled. Should it not be possible to conduct the works quoted, a percentage of the quote will be charged accordingly.

12. The time allowed for works is subject to change, dependant on various factors, i.e., weather. Works may be completed earlier or later than anticipated but the labour cost quoted will remain the same.

13. Some works are weather/ temperature dependant and so whilst every effort is made to provide as much notice as possible, it may be necessary for works to be rescheduled at short notice. We will always do our very best to ensure the works are rescheduled for the same week if conditions allow.

14. The weather can sometimes be unpredictable and so we cannot guarantee that there will be no water ingress during the works should areas need to be exposed to the elements, though great care will be taken by the team to minimise the risk.

15. Cancellation of works needs to be in writing with a minimum of one weeks’ notice. Cancellations made within 7 days may be subject to a cancellation fee.

16. Though great care is taken by the team, the vibrations from our works can sometimes cause minor internal cracks to plaster which we are unable to be held liable for. These are purely cosmetic and no cause for concern.

17. Where parking restrictions are in place, parking permits are to be supplied. Alternatively, the cost of parking will be added to the invoice on completion of works.

If you have any queries or concerns regarding the above, please get in touch and we will be happy to help.

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